Warranty Policy

At 4Wheel Drive Hardware, we guarantee the workmanship of all of our products for a period of 30 days from the date of receipt. To extend the guarantee on your purchases, we recommend that you purchase an XTREME warranty.

Most of our products are covered by Manufacturer’s Warranties and/or Guarantees and cover the merchandise for a certain period of time after your purchase. We act as the agent between you, the customer, and the manufacturer. Check the documentation that you received with the merchandise for more information regarding the product warranty policy. Should your product fail after 30 days, please contact our customer service department and we will assist you in submitting a claim to the manufacturer.

All returned items will be inspected for warranty eligibility. We or the manufacturer will replace, repair or refund the product based on our findings. In bound freight must be prepaid by the customer to one of our distribution centers for warranty inspection.

Trans American Auto Parts and its subsidiaries will not be liable for any indirect, special, incidental or consequential damages from any products sold. We will not be responsible or liable for inconvenience, labor, legal fees or any other costs incurred while the item is being inspected or replaced.

Warranties are non-transferrable. They are in effect as long as the original purchaser owns the merchandise and for the time agreed upon in the terms and conditions of that warranty or guarantee.

Exclusions from warranties:

For warranties or guarantees that extend beyond that provided by the Companies or manufacturer; we recommend that you purchase one of our Road Hazard (XTreme).

Road Hazard Warranty/No Questions Asked

If you purchased a Road Hazard Warranty, we will follow our Puncture Repair procedure to determine if your tire should be repaired, at no expense, or replaced under this coverage. While the repair cost is covered under your warranty, the charge for re-balancing that tire is not covered. Maximum reimbursement or coverage is $25.00 per tire patch.

If your tire becomes unusable due to road hazard related mishaps and cannot be repaired, we will pro-rate the adjustment based upon the remaining, unused tread on the tire. We will apply the credit towards the new purchase if below 50%. If 50% and above you will receive full credit towards the replacement tire. Then we will replace the unusable tire with a tire of same brand and tread wear (all terrain/mud terrain) of the current mark up value or sell price. We do not cover remount and balance tire fees.

Limitation of coverage: Coverage with Road Hazard Warranty extends for the full period of the mileage of the tire. This coverage is not transferable to a new owner, or if the owner mounts the tires on another vehicle. Coverage extends to such damage as un-repairable tread punctures damage from potholes, nails, glass and jagged metal which cause cuts, snags, punctures, impact breaks, bruises and rim cuts. Vandalism, theft, uneven wear or fire mishaps are not covered under this warranty.

HOW TO DETERMINE TIRE TREAD ROTATION

EXAMPLE:

(Multiply the original purchase price by percentage to determine the amount of credit)

• (A) Procomp
• (B) X Terrain
• (C) 31/10.050R15
• (D) 35031
• (E) 20.0
• (F) Remaining tread depth (in32nds)---8
• (G) Percentage of remaining tread ---- 40%
• Original purchase price $ 190.99 X .40% = $76.40