Rhino-Rack Awning and Batwing

Best rack system, on every overland proyect works perfect.

easy to setup. I got an additional (gzila) adapter to mount in my tubular roof rack since the Rhino accesories doesn't fit my rack.

This is extremely easy to install and set up. I drive a 2018 Subaru STI and it fits on my rhino rack pretty perfectly. Approximately as long as a single person kayak, so it’s not intrusive or blocks your view.

I purchased my RhinoRack Left Hand Batwing Awning in August of 2020 and I've use it exactly 6 times. The first time was to test the setup in my driveway seemed pretty easy to set up. The 2nd and 3rd time everything seemed ok. The 4th time during normal set up 2 of the pole ends broke on the first day of a 5 day camping trip. Great, now my awning that I planned on using for some shelter is useless for the rest of the trip. Sure I could go to a RhinoRack retailer and buy some more pole ends if I wasn't camping in one of the most remote corners of Utah. I called Rhino Rack when I got back and they suggested I use the included extra poles ends and order a spare set which costs $25.89 ($16.00 + $9.89 shipping item CA1175) They said the pole ends are designed to break to prevent damage to the rest of the pole. Hmmm so that's why they sent extra pole ends Clearly they are aware that this design flaw is an issue, otherwise why include extra pole ends....... So I repaired the pole ends (which was not the easiest task) and thoroughly reviewed the set up instructions to make absolutely sure I followed their guidelines 5th time set it up and everything seemed ok. 6th time the awning set up ok, but when attempting to fold the awning backup 3 pole ends broke under their own weight on level ground with zero wind. I emailed RhinoRack and they said I had voided the warranty by how I was using it. I emailed back saying I had specifically followed their instructions and was then told the pole ends are not covered by warranty. So now I am forced to buy 2 pole end kits @ $16.00 and $9.89 shipping for a total of $41.89. So that's 5 pole end breaks in 6 uses for a total of $67.78 on top the already over $700 price tag. Needless to say I am more than frustrated and disappointed in this product. I have had other similar awnings on my off-road camp trailer for a fraction of the price last 5 years (so far) with zero issues. Here's why I will never buy another RhinoRack product. They do not stand by their products when it comes to support. They clearly have a designed and/or engineering flaw and refuse to acknowledge it and blame the customer for improper use. Your time, money and frustration are not worth buying this product.

I couldnt be more please with the Batwing (Compact). For those that dont know, (like myself), Rhino Rack make two variations of this canopy, the regular Batwing is more intended for the larger SUV's (JKU, JLU, JTU). Whereas, the Batwing Compact is perfect for us two door riders.

The product is excellent. Works well and sets up easy. However, the product came damaged. I sent an email with pictures to let 4wp know. Sent two times. One month later, no response. Disappointed about that.