4 Wheel Parts Privacy Policy
Last Updated: April 30th, 2026
This Privacy Policy explains how ORW USA INC DBA Off Road Warehouse and 4 Wheel Parts , located at 1411 W 190th st Ste 700 Gardena CA 90248 , along with its subsidiaries (collectively referred to as “4 Wheel Parts or Off Road Warehouse ” “we,” or “us”), collects, uses, and shares your personal information, as well as the choices available to you regarding that information.
This policy applies to personal information collected when you interact with us:
- Online (websites, apps, services)
- Offline (retail stores, customer support)
- Through any other interactions with our business
All of these interactions are referred to as “Services.”
We may update this Privacy Policy from time to time. Updates will be reflected by revising the date above. In some cases, we may provide additional notice (e.g., website banners or email notifications). You are encouraged to review this policy regularly.
COLLECTION OF INFORMATION
Personal Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, shipping address, email, phone number
- Other Identifying Information: Social media usernames, IP address, commerce ID, order ID, login credentials
- Payment Information: Card details, billing address, expiration date, CVV
- Third-Party Information: Recipient details for gifts or deliveries
- Employment Information: Job status or professional background
- Demographic Information: Age, gender, date of birth
- Location Data: Derived from IP or device settings
- Internet Activity: Browsing history, usage patterns, engagement data
- Audio/Visual Data: Photos and videos you submit
- Commercial Information: Purchases, viewed products, customer service interactions
- Preference Data: Product preferences, sizes, interests
- Sensitive Personal Information: Precise geolocation (when applicable)
- Inferences: Profiles built from collected data
- Video Data: Security camera footage in retail locations
Sources of Personal Information
Directly From You
Collected through:
- Website activity
- Store visits
- Customer support interactions
- Events, promotions, and marketing campaigns
From Third Parties
Including:
- Social platforms (Facebook, Instagram, TikTok, YouTube, Pinterest, X)
- Data providers and analytics partners
- Fraud detection and legal/compliance sources
Cookies & Tracking Technologies
We use:
- Cookies
- Web beacons (tracking pixels)
- Session replay tools
These collect:
- Device/browser info
- Pages visited
- Click behavior
- Time on site
- Email engagement
This data helps:
- Improve user experience
- Analyze performance
- Personalize content and marketing
Derived Information
We may infer:
- Location of IP address
- Product interests from browsing behavior
USE OF PERSONAL INFORMATION
We use your information to:
- Provide and improve services
- Process orders and payments
- Delivery products
- Communicate updates and promotions
- Personalize your experience
- Conduct analytics and research
- Detecting fraud and maintain security
- Comply with legal obligations
- Enforce policies and agreements
- Support loyalty programs
- Handle disputes and legal matters
SHARING OF PERSONAL INFORMATION
We may share your data with:
- Service Providers: Hosting, shipping, payments, analytics, marketing
- Legal Authorities: When required by law
- Business Transfers: Mergers, acquisitions, or restructuring
- Affiliates: Parent and subsidiary companies
- Professional Advisors: Legal and financial consultants
- Marketing Partners: Advertising and analytics providers
- Public Content: Reviews or submissions you choose to share
We may also share:
- Aggregated or anonymized data
We do not sell personal information for money, but some data sharing may qualify as a “sale” under certain laws.
ADVERTISING & ANALYTICS
We work with third parties to:
- Serve targeted ads
- Track usage and engagement
They may collect:
- IP address
- Device identifiers
- Browsing behavior
You can opt out via:
Note: Opt-outs must be done per device/browser.
DATA RETENTION
We retain personal data:
- As long as necessary for business or legal purposes
- Based on operational needs and legal requirements
CHILDREN
We do not knowingly collect data from children under 16 without parental consent.
YOUR CHOICES
Account Management
You can:
Note: Some data may be retained for legal or operational reasons.
Opting Out of Marketing
You can opt out of:
- Emails and texts (via unsubscribe links or email request)
- Direct mail (via email request)
Non-promotional communications may still be sent.
Cookies
You can:
- Disable cookies via browser settings
Note: This may impact on site functionality.
PRIVACY RIGHTS
Depending on your location, you may have rights to:
- Access your data
- Correct inaccuracies
- Delete data
- Obtain a portable copy
- Opt out of targeted advertising or data sharing
Requests can be submitted via:
Verification is required before fulfilling requests.
Authorized Agents
You may designate someone to act on your behalf, subject to verification.
Deletion Limitations
We may retain data if required for:
- Transactions
- Legal compliance
- Security
- Internal operations
CALIFORNIA RESIDENTS
Under CCPA/CPRA, you have rights to:
- Know what data is collected
- Access, correct, delete data
- opt out of sale/sharing
- Limit use of sensitive data
- Non-discrimination
You may also request:
- Annual disclosure of shared marketing data
FINANCIAL INCENTIVES
We may offer rewards programs that involve data collection. Participation is optional and can be withdrawn at any time.
DATA TRANSFERS
Your data may be processed in the United States, regardless of your location.
DATA SECURITY
We implement safeguards to protect your data and limit access to authorized personnel.
THIRD-PARTY WEBSITES
We are not responsible for third-party sites linked from our platform.
YOUR CONSENT
By using our Services, you consent to the practices described in this policy.
CONTACT INFORMATION
ORW USA INC
Attn: Internet Department
1411 West 190th Street
Gardena, California 90248
Email: [email protected]
